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ADP - Frequently Asked Questions

Assistive Devices Program - Frequently Asked Questions

What is ADP?

Who can apply?

How do I apply?

Will the ADP pay for my assessment?

What happens next?

How do I get my mobility equipment?

What if I purchase my equipment before I receive ADP approval?


What is ADP?

ADP, or the Assistive Devices Program, is a program designed to make necessary equipment more accessible, and affordable, for people with long-term disability. Run by the Ministry of Health and Long-Term care, clients access the Program through “Approved Vendors”, such as Fallowfield Pharmasave, who have passed an approval process.

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Who can apply?

Any permanent resident of Ontario who has a valid Health Card issued in their name, and has a long-term physical disability requiring the use of a mobility device for six months or longer.

ADP does not pay for equipment available under Workplace Safety & Insurance Board or to Group “A” Veterans for their pensioned conditions.

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How do I apply?

An Occupational Therapist or Physiotherapist, who must be registered with ADP as an authorizer, will assess your functional mobility status and recommend the appropriate device to best meet your needs. Eligibility for ADP funding assistance is based on established policies. If you are determined eligible the authorizer will complete the Application for Mobility Devices form and it will be submitted to ADP for review.

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Will the ADP pay for my assessment?

The ADP does not recommend, set or pay for authorizer assessment fees.

What happens next?

If funding is approved, the ADP will notify your vendor and authorizer. They will then contact you directly to proceed with equipment delivery and follow-up.

How do I get my mobility equipment?

You must choose your vendor before your application is submitted to ADP. We advise you to shop around among ADP Registered Vendors as services may vary.

What if I purchase my equipment before I receive ADP approval?

ADP will only pay the amount approved after the date of approval. If you ask your vendor to order your equipment before ADP approves funding, you will be responsible for paying the full amount to the vendor if ADP cannot approve your application.

Who do I call if I have problems with my equipment?

If you have any problems using your new equipment, please contact your authorizer and vendor and/or CEP as applicable.

Does ADP pay for repairs?

ADP does not pay for repairs and maintenance (CEP excepted). You own the equipment and are responsible for taking care of it.

How much money does ADP contribute?

ADP pays 75 per cent of the ADP approved price. You pay 25 per cent.

If you are receiving social assistance benefits under Ontario Works (OW), Ontario Disability Support Program (ODSP) or Assistance to Children with Severe Disabilities (ACSD), ADP will pay 100 per cent of the ADP approved price.

Does this mean that ADP will pay 100% of my costs for equipment/supplies?

Not necessarily. You must pay the vendor directly for any non ADP funding options you may chose to purchase for your equipment. Be sure to ask your vendor how much of the total cost you will be responsible for.

ADP does not pay for batteries for power wheelchairs.

What if I need to replace my equipment?

ADP may contribute to the cost of a new mobility device if:

  • your medical condition and/or functional ability or body size has changed, or
  • your old device has worn out.

The amount of the contribution will vary depending on ADP funding you have previously received. ADP does not pay for replacement if the original equipment is lost, stolen or damaged due to misuse. We encourage you to buy insurance to cover these situations.